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Click on any question for additional information.
General Information
What is a Sous Chef?
What is “My Sous Chef”?
Ordering
How do I sign up for a session?
How do I pay?
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With our user friendly software, you can pay online using Visa, MasterCard or our gift cards at the time you place your order. Please note that our online credit card service is secure and we do not keep any of your credit card information after you order. You can also pay for your meals in our store by cash, credit card, check or gift card.
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What is your cancellation policy for a session?
Menu and Meals
How often does the menu change?
Can I customize my meals?
How many people does each entrée feed?
Do you offer other food items other than dinners?
Sessions
What do I need to bring with me when I come to my session?
How long does a session usually last?
Do I cook the meals I prepare at My Sous Chef?
What can I do if I don’t have time for an in store session?
Can I pickup just one or two meals?
Using the Meals at Home
How much room do I need to have in my freezer for my meals?
What is the best way to thaw my entrées?
Services
Do you offer “Curbside Service?"
Do you offer delivery service?
Do you offer gift cards?
What if I want to book a private party or group function?
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