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Frequently Asked Questions
Click on any question for additional information.

General Information

What is a Sous Chef?

What is “My Sous Chef”?

Ordering

How do I sign up for a session?

How do I pay?

What is your cancellation policy for a session?

Menu and Meals

How often does the menu change?

Can I customize my meals?

Absolutely, that is one of the great things about My Sous Chef. You can adjust the spiciness of an entrée or omit an item that you do not care for. However, we recommend that you follow the basic outline for the dish or it may not come out tasting the way it was intended to.

You can also add any special requests such as family taste, dietary or allergy requirements to your Curbside Service order by writing them in the comments box at the bottom of the ordering page.

How many people does each entrée feed?

Do you offer other food items other than dinners?

Sessions

What do I need to bring with me when I come to my session?

How long does a session usually last?

Do I cook the meals I prepare at My Sous Chef?

What can I do if I don’t have time for an in store session?

Can I pickup just one or two meals?

Using the Meals at Home

How much room do I need to have in my freezer for my meals?

What is the best way to thaw my entrées?

Services

Do you offer “Curbside Service?"

Do you offer delivery service?

Do you offer gift cards?

What if I want to book a private party or group function?

 

 

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