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Frequently Asked Questions
Click on any question for additional information.

General Information

What is a Sous Chef?

What is “My Sous Chef”?

Ordering

How do I sign up for a session?

How do I pay?

What is your cancellation policy for a session?

Menu and Meals

How often does the menu change?

Can I customize my meals?

How many people does each entrée feed?

Do you offer other food items other than dinners?

Sessions

What do I need to bring with me when I come to my session?

How long does a session usually last?

Do I cook the meals I prepare at My Sous Chef?

What can I do if I don’t have time for an in store session?

Can I pickup just one or two meals?

Using the Meals at Home

How much room do I need to have in my freezer for my meals?

What is the best way to thaw my entrées?

Services

Do you offer “Curbside Service?"

Yes. Our trained staff will assemble the meals that you selected for pickup. We will even bring your meals to your car. If you have any special requests such as family taste, dietary or allergy requirements please make sure to write them in the comments box at the bottom of your ordering page. Also, please make sure to put a brief description of your car in the comment section if you would like us to bring your meals to you.

Do you offer delivery service?

Do you offer gift cards?

What if I want to book a private party or group function?

 

 

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